Recently we had some customers in the store looking for a technician to remove the gas logs in the historic home they had recently purchased. The gas logs just didn't heat and they decided they would take the fireplace back to its woodburning origins.
After talking with them further, the house was too cold and since the gas logs didn't heat, they thought they'd get more heat from a wood fire. I explained that a wood fire would provide the same disappointing heating results, not to mention the extra mess associated with burning wood. Additionally, Natural Gas is cheaper than buying firewood and as they already had a gas line, it would really be a simple change out to a high efficiency gas insert that would give them the heat they wanted with no mess or work. We installed it 2 days ago and it's gratifying to know they're so happy with the result - isn't the Windsor gas insert just beautiful?