About

Meet the folks at Victorian Fireplace Shop


meet the people at Victorian Fireplace Shop
CONTACT US
Phone 
804-355-1688
Fax      804-358-3728
Email us

VISIT OUR STORE
1022 N. Boulevard
Richmond, VA 23230
(2 blocks north of Broad St.)

HOURS

Fall/Winter
(September-February)
Mon-Fri 10-4:30
Saturdays 10-2

Karen Duke at Victorian Fireplace Shop
Karen Duke
Sales /Webmaster
e-mail


Mike Duke at Victorian Fireplace Shop

Michael Duke
Technical / Installation
e-mail

Carole Johnson at Victorian Fireplace Shop
Carole Johnson
Sales/Operations
Phone 804-840-8310
e-mail

Joe Banks at Victorian Fireplace Shop
Joe Banks
Sales
e-mail

 

 

Victorian Fireplace Shop is located in Richmond, Virginia
 

PLEASE DON'T FALL OFF YOUR CHAIR when you find out that WE ACTUALLY ANSWER THE PHONE - Live and In Person from Richmond, Virginia

We're Here to Help

This live person has years of training and experience and sincerely wants to help answer your questions. We're not just order takers, we're trained fireplace and chimney consultants. Owners Mike and Karen Duke have been in the hearth industry for more than 37 years.

Gorgeous Retail Store
We have several operating displays completely furnished with accessories. You can come here and see our unique selection, live and in person. If you're not local, a visit to Richmond is worth the trip!

  Thanks for being so accommodating. It's nice to find local places that have a "real" feeling of service and care.
-Terry and Denyse

Professional Technical Support
2 certified chimney sweeps and wood/gas/venting certified pros on staff. Talented consultants with backgrounds in carpentry and construction, fireplace design, historic renovation; fireplace & stove installation; chimney performance diagnosis and repair. We're able to help determine what will function properly and look exquisite.

Innovation
We don't only sell products somebody else designed, we design many of our products, or we customize existing products for innovative use. We use our decades of field experience to develop products that fit specialized needs, and that are easy to use and maintain. We're often copied, but we can't be duplicated.  The market has become a copycat world, where innovative ideas are simply copied and mass produced at a lower price. Our people make the difference, and they're not a commodity that can be replicated.

Satisfaction Guarantee
If you purchase an item and are unhappy with it, you may simply return it within 30 days without a restocking fee, less shipping costs. We have very few returned items because we try very hard to help make sure that the item you order is the right item to do the job.

 GETTING HERE
Our store is located at the corner of Boulevard & Clay Street, 2 blocks north of Broad Street in a beige brick building. You can park on Broad Street, Clay Street or in the parking lot behind our store.

Take I-95 or I-64 to Richmond, VA; take Exit 78 (Boulevard Exit). Go south on Boulevard just under 1 mile to our store, located at the corner of Boulevard & Clay St.


   
   
   
h5 gas fireplace with glass fire opti-myst electric insert cast iron english surround
 

 

Perfect insert - Valor - perfect installation.  I came to  Victorian because of good reputation and experience
-D. Lamb